{"id":727,"date":"2026-02-24T15:22:47","date_gmt":"2026-02-24T15:22:47","guid":{"rendered":"https:\/\/maisonmaj.fr\/?page_id=727"},"modified":"2026-02-24T15:29:06","modified_gmt":"2026-02-24T15:29:06","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/maisonmaj.fr\/index.php\/conditions-generales-de-vente\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.20.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.20.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.20.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.20.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div dir=\"auto\">\n<div>\n<h1 dir=\"auto\"><span>CONDITIONS G\u00c9N\u00c9RALES DE VENTE<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>MAISON M\u00c4J<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 1 \u2013 IDENTIFICATION DE LA SOCI\u00c9T\u00c9<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>La soci\u00e9t\u00e9 Maison M\u00e4J, SARL au capital social de 10 000 \u20ac,<\/p>\n<p>immatricul\u00e9e au RNE depuis le 22\/12\/2010,<\/p>\n<p>SIRET : 529 127 615 00019,<\/p>\n<p>TVA intracommunautaire : FR70529127615,<\/p>\n<p>dont le si\u00e8ge social est situ\u00e9 :<\/p>\n<p>&nbsp;<\/p>\n<p>40 rue les Clus \u2013 74970 Marignier<\/p>\n<p>T\u00e9l\u00e9phone : 04 57 44 50 09<\/p>\n<p>Email :<span>\u00a0<\/span><a href=\"mailto:maj.maisondebeaute@gmail.com\" target=\"_blank\" rel=\"noopener\">maj.maisondebeaute@gmail.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Ci-apr\u00e8s d\u00e9nomm\u00e9e \u00ab l\u2019Institut \u00bb.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 2 \u2013 OBJET<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre Maison M\u00e4J et toute personne proc\u00e9dant :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>\u00e0 la r\u00e9servation d\u2019une prestation en institut,<\/p>\n<\/li>\n<li>\n<p>\u00e0 l\u2019achat d\u2019un produit en point de vente,<\/p>\n<\/li>\n<li>\n<p>\u00e0 l\u2019achat d\u2019un bon cadeau en ligne ou en boutique.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Toute r\u00e9servation ou achat implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 3 \u2013 PRESTATIONS PROPOS\u00c9ES<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Maison M\u00e4J propose notamment :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>\u00c9pilations traditionnelles<\/p>\n<\/li>\n<li>\n<p>\u00c9pilations au laser<\/p>\n<\/li>\n<li>\n<p>Soins visage dermo-esth\u00e9tiques<\/p>\n<\/li>\n<li>\n<p>Soins visage personnalis\u00e9s<\/p>\n<\/li>\n<li>\n<p>Soins corps<\/p>\n<\/li>\n<li>\n<p>Rehaussement de cils<\/p>\n<\/li>\n<li>\n<p>Teinture de cils<\/p>\n<\/li>\n<li>\n<p>Vente de produits cosm\u00e9tiques<\/p>\n<\/li>\n<li>\n<p>Vente de bons cadeaux<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 4 \u2013 R\u00c9SERVATION DES PRESTATIONS<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les rendez-vous peuvent \u00eatre pris :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>via la plateforme de r\u00e9servation en ligne,<\/p>\n<\/li>\n<li>\n<p>par t\u00e9l\u00e9phone,<\/p>\n<\/li>\n<li>\n<p>directement en institut.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Aucun acompte n\u2019est demand\u00e9 lors de la r\u00e9servation.<\/p>\n<p>&nbsp;<\/p>\n<p>Maison M\u00e4J se r\u00e9serve le droit de refuser une prestation en cas de contre-indication, de non-respect des consignes ou de comportement inappropri\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 5 \u2013 ANNULATION &amp; ABSENCE<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Toute annulation de rendez-vous doit \u00eatre effectu\u00e9e :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>via la plateforme de r\u00e9servation en ligne,<\/p>\n<\/li>\n<li>\n<p>par t\u00e9l\u00e9phone,<\/p>\n<\/li>\n<li>\n<p>ou directement en institut.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Toute annulation doit intervenir avant l\u2019heure du rendez-vous.<\/p>\n<p>&nbsp;<\/p>\n<p>Le client est responsable de la bonne validation de son annulation.<\/p>\n<p>&nbsp;<\/p>\n<p>En cas de non-pr\u00e9sentation ou d\u2019annulation apr\u00e8s l\u2019heure pr\u00e9vue du rendez-vous,<\/p>\n<p>50 % du montant de la prestation r\u00e9serv\u00e9e sera factur\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<p>Maison M\u00e4J se r\u00e9serve le droit de refuser toute nouvelle r\u00e9servation en cas d\u2019annulations r\u00e9p\u00e9t\u00e9es ou abusives.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 6 \u2013 TARIFS &amp; PAIEMENT<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les prix sont exprim\u00e9s en euros TTC.<\/p>\n<p>&nbsp;<\/p>\n<p>Le r\u00e8glement s\u2019effectue le jour de la prestation.<\/p>\n<p>&nbsp;<\/p>\n<p>Maison M\u00e4J se r\u00e9serve le droit de modifier ses tarifs \u00e0 tout moment. Les prestations sont factur\u00e9es sur la base du tarif en vigueur au jour du rendez-vous.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 7 \u2013 SP\u00c9CIFICIT\u00c9S \u00c9PILATION LASER<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les prestations d\u2019\u00e9pilation laser sont r\u00e9alis\u00e9es par les co-g\u00e9rantes et les salari\u00e9es form\u00e9es, disposant :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>de la formation initiale du constructeur,<\/p>\n<\/li>\n<li>\n<p>de la formation socle r\u00e9glementaire.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Une consultation pr\u00e9alable est r\u00e9alis\u00e9e avant toute premi\u00e8re s\u00e9ance.<\/p>\n<p>&nbsp;<\/p>\n<p>Le client s\u2019engage \u00e0 communiquer des informations exactes concernant son \u00e9tat de sant\u00e9, ses traitements en cours et ses ant\u00e9c\u00e9dents m\u00e9dicaux.<\/p>\n<p>&nbsp;<\/p>\n<p>Certaines contre-indications peuvent entra\u00eener un refus de prise en charge.<\/p>\n<p>&nbsp;<\/p>\n<p>Les r\u00e9sultats peuvent varier selon les caract\u00e9ristiques individuelles (phototype, pilosit\u00e9, r\u00e9gularit\u00e9 des s\u00e9ances).<\/p>\n<p>Maison M\u00e4J est tenue \u00e0 une obligation de moyen et non de r\u00e9sultat.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 8 \u2013 PRESTATIONS R\u00c9ALIS\u00c9ES<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Toute prestation r\u00e9alis\u00e9e ne pourra faire l\u2019objet d\u2019un remboursement.<\/p>\n<p>&nbsp;<\/p>\n<p>En cas d\u2019insatisfaction, toute r\u00e9clamation devra \u00eatre formul\u00e9e dans un d\u00e9lai de 48 heures suivant la prestation.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 9 \u2013 RESPONSABILIT\u00c9<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Le client s\u2019engage \u00e0 respecter les recommandations pr\u00e9 et post-soin.<\/p>\n<p>&nbsp;<\/p>\n<p>Maison M\u00e4J ne pourra \u00eatre tenue responsable en cas :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>de non-respect des consignes,<\/p>\n<\/li>\n<li>\n<p>d\u2019informations inexactes communiqu\u00e9es par le client,<\/p>\n<\/li>\n<li>\n<p>de r\u00e9action impr\u00e9visible li\u00e9e \u00e0 un terrain individuel.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 10 \u2013 VENTE DE PRODUITS EN BOUTIQUE<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les produits cosm\u00e9tiques vendus en boutique ne sont ni repris ni \u00e9chang\u00e9s une fois ouverts.<\/p>\n<p>&nbsp;<\/p>\n<p>Conform\u00e9ment aux r\u00e8gles d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9, aucun retour ne sera accept\u00e9 pour un produit descell\u00e9, ouvert ou utilis\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<p>En cas de d\u00e9faut constat\u00e9 \u00e0 l\u2019achat, celui-ci devra \u00eatre signal\u00e9 imm\u00e9diatement en boutique.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 11 \u2013 BONS CADEAUX<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les bons cadeaux sont :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>valables 6 mois \u00e0 compter de la date d\u2019achat,<\/p>\n<\/li>\n<li>\n<p>non remboursables,<\/p>\n<\/li>\n<li>\n<p>non \u00e9changeables contre esp\u00e8ces,<\/p>\n<\/li>\n<li>\n<p>non prorogeables.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Pass\u00e9 la date de validit\u00e9, ils sont consid\u00e9r\u00e9s comme d\u00e9finitivement expir\u00e9s et ne pourront donner lieu \u00e0 aucun remboursement, avoir ou report.<\/p>\n<p>&nbsp;<\/p>\n<p>En cas de perte ou de vol, aucun duplicata ne pourra \u00eatre d\u00e9livr\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 12 \u2013 VENTE EN LIGNE (BONS CADEAUX)<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les bons cadeaux achet\u00e9s en ligne sont payables imm\u00e9diatement.<\/p>\n<p>&nbsp;<\/p>\n<p>Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation, les prestations de services li\u00e9es \u00e0 une date d\u00e9termin\u00e9e ne b\u00e9n\u00e9ficient pas du droit de r\u00e9tractation.<\/p>\n<p>&nbsp;<\/p>\n<p>Aucun remboursement ne pourra \u00eatre effectu\u00e9 apr\u00e8s validation de la commande.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 13 \u2013 DONN\u00c9ES PERSONNELLES<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Les informations collect\u00e9es sont n\u00e9cessaires \u00e0 :<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<p>la gestion des rendez-vous,<\/p>\n<\/li>\n<li>\n<p>la facturation,<\/p>\n<\/li>\n<li>\n<p>le suivi client\u00e8le.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Conform\u00e9ment au RGPD, le client dispose d\u2019un droit d\u2019acc\u00e8s, de rectification et de suppression de ses donn\u00e9es en adressant sa demande \u00e0 :<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"mailto:maj.maisondebeaute@gmail.com\" target=\"_blank\" rel=\"noopener\">maj.maisondebeaute@gmail.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>ARTICLE 14 \u2013 M\u00c9DIATION &amp; LITIGES<\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Conform\u00e9ment aux dispositions du Code de la consommation concernant le r\u00e8glement amiable des litiges, le client peut recourir gratuitement au service de m\u00e9diation propos\u00e9 par Maison M\u00e4J.<\/p>\n<p>&nbsp;<\/p>\n<p>Le m\u00e9diateur d\u00e9sign\u00e9 est :<\/p>\n<p>&nbsp;<\/p>\n<p>M\u00e9diateur du Commerce Service \u2013 CMI France<\/p>\n<p>42 rue du Louvre<\/p>\n<p>75001 Paris<\/p>\n<p><a href=\"https:\/\/www.mediator-commerce.org\/\" target=\"_blank\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.mediator-commerce.org&amp;source=gmail&amp;ust=1772032881091000&amp;usg=AOvVaw04YIiAJW7IhS2K81MgXtdg\" rel=\"noopener\">https:\/\/www.mediator-commerce.<wbr \/>org<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Le m\u00e9diateur peut \u00eatre saisi via le formulaire disponible sur son site internet.<\/p>\n<p>&nbsp;<\/p>\n<p>En cas d\u2019\u00e9chec de la m\u00e9diation, le litige sera port\u00e9 devant les tribunaux comp\u00e9tents conform\u00e9ment au droit fran\u00e7ais.<\/p>\n<\/div>\n<\/div>\n<p><br clear=\"all\" \/><br clear=\"all\" \/><\/p>\n<div dir=\"auto\">\n<div dir=\"ltr\" class=\"gmail_signature\" data-smartmail=\"gmail_signature\">\n<div dir=\"ltr\">\n<div><b>Guerin Marine &#8211;\u00a0Mo\u00ebnne Loccoz Joanne<\/b><\/div>\n<div><span>Fondatrice de Maison M\u00e4J<\/span><\/div>\n<div><a href=\"mailto:maj.maisondebeaute@gmail.com\" target=\"_blank\" rel=\"noopener\">maj.maisondebeaute@gmail.com<\/a><\/div>\n<div><b>04.57.44.50.09<\/b><\/div>\n<div><b><a href=\"http:\/\/www.maisonmaj.fr\/\" target=\"_blank\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.maisonmaj.fr&amp;source=gmail&amp;ust=1772032881091000&amp;usg=AOvVaw2-iMUTD9zaiyhX1VOlKt0R\" rel=\"noopener\">www.maisonmaj.fr<\/a><\/b><\/div>\n<div>Instagram : maj.maisondebeaute<\/div>\n<div>Facebook :maj.maisondebeaute<\/div>\n<div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE &nbsp; &nbsp; MAISON M\u00c4J &nbsp; &nbsp; &nbsp; ARTICLE 1 \u2013 IDENTIFICATION DE LA SOCI\u00c9T\u00c9 &nbsp; &nbsp; La soci\u00e9t\u00e9 Maison M\u00e4J, SARL au capital social de 10 000 \u20ac, immatricul\u00e9e au RNE depuis le 22\/12\/2010, SIRET : 529 127 615 00019, TVA intracommunautaire : FR70529127615, dont le si\u00e8ge social est situ\u00e9 : [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-727","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente - Maison M\u00e4J<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/maisonmaj.fr\/index.php\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente - Maison M\u00e4J\" \/>\n<meta property=\"og:description\" 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